South Sudan: Mobile Protection Manager

We are looking for highly qualified, self-motivated Mobile Protection Manager able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.

Who are we?

The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries through-out the world, including South Sudan. DRC/DDG fulfills its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action.

Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.

In 2012 - 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.

With a total of 450 national staff, 60 expatriate staff and an annual budget of USD 20 million, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Melut).

About the job

Under the direct supervision of the Mobile Response Coordinator and with the technical support from the Protection Coordinator, the Mobile Protection Manager will be responsible for the implementation of DRC Mobile Protection programs in South Sudan.

The Mobile protection Manager will implement DRC Mobile response program to respond to displacement crises across the country with a focus on active and rapid post displacement protection programming. This includes pre-planning, follow up of new emergencies and displacement with the cluster and other partners; conduct rapid protection assessment; ensuring rapidity of response; determine scale of assistance and timely delivery of program activities. She/he will work with protection partners and mainstream protection with other humanitarian actors by building capacity, increasing community engagement, and strengthening mechanisms for self-protection by communities. The mobile protection manager will also contribute in the process of increasing DRC emergency response capacity through the regular updating of country emergency preparedness and response plans.

Main Responsibilities and tasks

To achieve the objectives of the position, the Mobile Protection manager will perform the following tasks and undertake the following responsibilities:


  • Plan and timely Implementation of DRC protection response during displacements (due to conflict or natural disasters) and other emergencies as they arise with a greater focus on population movement monitoring, information management, coordination, community engagement, community services, lifesaving distributions and advocacy in South Sudan;
  • Undertake timely rapid needs assessments in new areas with a greater focus on protection; produce assessment reports in a timely manner; Rigorous application of project cycle management standards at field level to achieve protection program quality in design, implementation and monitoring; i.e strengthening data collection, in-depth reporting and analyses, monitoring accountability initiatives, and documenting the impact of DRC presence in the field;
  • Collaborate with the Mobile response coordinator and protection coordinator to define the scope and objectives of DRC protection response to each specific emergencies;
  • Oversee the implementation of the mobile protection responses and ensure that stated goals and objectives are met;
  • Produce structured work plan for each emergency deployments;
  • Supervise and provide capacity building trainings to the national mobile protection and other sector response team;
  • Lead deployment team in provision of Provide guidance during assessment and emergency response;
  • Provide regular updates on ongoing missions to the Mobile response coordinator and the protection technical coordinator;
  • Ensure synergy between protection and other sectors response at the field level but also across DRC area programs throughout the country.
  • In collaboration with the Mobile response coordinator and Safety adviser, closely monitor the situation and development in population movements, security context, accessibility constraints, and natural or environmental phenomena;
  • Closely work with the Mobile Response Coordinator and safety adviser in planning and implementing appropriate safety measures that safeguard DRC team and assets during deployment;
  • Ensure compliance with DRC and international policy, procedures and practices throughout emergency response activities, including adherence to Do No Harm principles;
  • Preparation of necessary logistic and financial requirements priori to any mission deployment;
  • Collaborate with the Mobile response coordinator, Protection program coordinator and with other support departments in the development of concept notes and/or proposals and budgets for ongoing and future mobile response;
  • Contribute to the strategic direction of the country Mobile response with greater focus on protection through participation in strategy planning meetings and developing strategic documents. *Budgeting,

Budget expenditure and Budget Tracking*

  • Prepare cash needs for any mission deployment and ensure the timely request and submission to the finance department
  • Prepare monthly forecasts for the Protection program and track budget expenditures to ensure timely utilization of funds vis-à-vis work plans, and implementation schedules and adjust budget forecasts when needed.
  • Guide the team in preparation of procurement plans for protection project activities and coordinate with logistics personnel for their submission for procurement and shipment to Field Office.
  • Track procurement plans on weekly and monthly basis and provide feedback to the procurement department for corrections and adjustments.

Human Resources and Administration

  • Overall responsibility for managing the national mobile protection staff including ensuring positive and collaborative working relationships in line with DRC's Code of Conduct and assessing staff capacity to provide or recommend relevant training or coaching as needed.
  • Initiate the recruitment of national mobile protection staff and, in coordination with the HR department, ensure that procedures are followed.
  • Conduct Performance planning and appraisal for staff, identifying areas for capacity building and training. Contribute activity to the evolution of the country office nationalization strategy and policies.
  • Carry out protection staff skills needs assessments, prepare annual capacity building and training plans in consultation with the line manager, Protection Coordinator and HR Manager and oversee the execution of the plan.
  • Ensure timely and effective staff recruitment and induction processes, and regularly review staffing structures and staff deployment plans ensuring appropriate gender balance, paying sensitivity to ethnic contexts and expanding opportunities for nationalization.
  • Ensure staff is well versed on the DRC's Code of Conduct, accountability, respectful dialogue with communities, and prevention of sexual exploitation and abuse.

Logistics, Procurement, Safety and Security

  • Develop supply/procurement plans for mobile protection activities and coordinate with the Logistics personnel for their delivery to the field as per project planning.
  • Ensure staff compliance with security management rules and procedures (for i.e. ensuring relevant documentation and procedures are understood and adhered to by staff).
  • Ensure the participation of all staff in pre deployment safety and context briefing before any deportment
  • Ensure all staff have a specific mission order for deployment for assessment and interventions

Coordination and Representation

  • Represent DRC and actively participate in various cluster, coordination, and other meetings relevant to protection issues in consultation with the Line manager. Liaise with partners, local authorities, and local communities whenever it serves the objectives of the program in the area of protection at field level.
  • Forge strong information and experience sharing relationships with protection teams in other DRC South Sudan program locations.
  • Identify gaps in service provision to displaced communities, proactively referring those gaps to relevant forums or advocating with government authorities or humanitarian partners for additional support
  • Represent DRC at local level humanitarian response coordination meetings providing feedback and analysis to the Mobile response coordinator with recommendations for future planning;
  • Perform other relevant duties assigned by the line manager
  • Liaise regularly and work closely with other sector response team and DRC normal programs program, operations and finance staff at national and field sites to coordinate program planning.

About You

  • University degree in law, international cooperation, social sciences or social work (bachelors as a minimum)
  • Solid experience in protection program design and implementation (minimum 5 years)- including but not limited to rapid protection assessments, protection monitoring, identifying and providing assistance to Persons with Special Needs, and establishing community based protection approaches;
  • Experience in managing complex humanitarian programming. Previous experience in emergency or conflict-afflicted setting is required;
  • Solid experience in project cycle management, including proposal writing, budget management and donor reporting;
  • Experience of coordinating activities across locations;
  • Demonstrated experience in evidence-based monitoring and evaluation standards;
  • Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics;
  • Experience of designing and using tools for monitoring programme activities and achievements against the LFA;
  • Experience with different donors programming i.e. EC, BPRM, UNHCR, ECHO, OFDA, FAO, CHF and Danida preferred;
  • Proven experience of capacity building and training, including preparation of materials and facilitation and roll out of a training plan;
  • Knowledge of finance monitoring and follow up tools;
  • Ability for rapid analysis of very complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies;
  • Higher level of diplomatic and coordination skills are essential, both for internal coordination and for working with key stakeholders;
  • Demonstrated ability for rapid, accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies;
  • Experience of managing programs in a complex and rapidly changing security context;
  • Established capacity to deal with stressful situations, willingness to work in remote and isolated location;
  • Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes;
  • Strong commitment to DRC vision, mission and core values;
  • Good computer and IT skills and strong English communication and writing skills

Desirable qualifications

  • Consistently approaches work with energy and a positive, constructive attitude;
  • A keen understanding of political complexities in the south Sudan context;
  • Self-motivated and able to work with a minimum of guidance and supervision;
  • Experience working in security-sensitive environments and enforcement of team security protocols is an asset

We offer

Contract: 10 months contract renewable dependent on both funding and performance

Duty Station: Juba (Mobile)

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. This position will be placed at level A14.

Application process

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. CV only applications will not be considered.

If you have questions or are facing problems with the online application process, please contact

Applications close 20th February 2018.

Please note, according to the need of this position in different bases, applicants may be shortlisted and interviewed prior to the closing date.

Need further information?

For further information about the Danish Refugee Council, please consult our website

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