South Sudan: Camp Managers
We are looking for highly qualified, self-motivated Camp Managers who are able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.
Who are we?
The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries through-out the world, including South Sudan. DRC/DDG fulfills its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action.
Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.
In 2012 - 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.
With a total of 450 national staff, 50 expatriate staff and an annual budget of USD 20 million, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Melut).
About the Role
The Camp Manager is one in charge of one of the project sections at area level and is responsible for camp management and camp coordination (CCCM) activities in and around Upper Nile and Unity States.
The Camp Manager is responsible for coordination of assistance and general services delivery at camp level. S/he ensures the establishment of effective and representative camp governance structures and promotion of beneficiary participation in decision making and implementation of camp affairs; ensures sound information management incorporating monitoring and feedback systems; facilitates effective communication with camp population, and oversees operation, care and maintenance of relevant camp infrastructure.
Promote beneficiary participation in Camp Affairs
- Create awareness to the population on democratic representation and facilitate elections of camp leaders and representatives.
- Facilitate establishment of camp committees whose members are representative of the camp population, with a specific technical or cross-cutting sector focus and cutting across agencies: Protection, Shelter, WASH, etc. and ensuring that representation takes into account Persons with Special Needs –Elderly, Youth, Living with Disabilities, etc
- Facilitate and coordinate formal meetings and dialogue sessions with both community representatives and elected leaders.
- Develop the capacity of camp leaders, committee members and Interest groups through training, Focused Group discussions, peers sessions and dialogue sessions.
- Ensuring that camp management feedback procedures and complaints mechanisms are in place, and forums are developed for the camp population to contribute and be listened to.
Promotion and facilitation of camp services
- Facilitate the establishment of and support the running of Youth Recreational Activities including sports.
- Promote and facilitate community development and enjoyment Cultural Activities
- Facilitate peace and reconciliation initiatives among camp residents and/or camp residents and host community.
- Coordinate in General Food and NFI distribution as may be required
- Facilitate communities in conducting peaceful burials for their departed family members and loved ones.
- Facilitate community celebration and enjoyment of global events and public events
- Encourage community self -sustenance through neighbourhood watch schemes, care groups for persons with specific needs and promotion of Income Generation Activities
Monitoring and coordination
- Ensure gaps in assistance to beneficiaries are filled and avoid duplication of activities by conducting regular and systematic monitoring of service delivery in the camp, drawing the attention of stakeholders and partners to overarching needs.
- Conduct service monitoring across sectors in the camp to gain and share a holistic understanding of services and standards in the camp.
- Work with the CCCM cluster lead to advocate for adherence to greed upon minimum standards of services among stakeholders and partners.
- Identify and formalize roles and responsibilities between agencies providing services in the camp as a crucial function to addressing gaps and helping to avoid misunderstandings.
- Reporting to and coordinating with the CCCM Cluster Lead
- Working with integrated missions (such as UNMISS) through the Refugee Coordinator or Civil Affairs department
Management of information and facilitation of communication
- Receive, conduct and/or facilitate registration of new arrivals in the camp (or validation of existing residents) in order to provide baseline information on the characteristics of the population to inform, additional assistance programmes and the effective coordination of distributions.
- Liaise with Protection Department to identify and register people with special needs (child headed families, unaccompanied orphans and minors, the elderly, people living with disabilities, etc.) in order to facilitate their timely and convenient access to services.
- Liaise with CCCM Sector Lead, UNHCR/OCHA and Local Authorities in establishing and maintain an up to date camp population database reflect births, deaths, arrivals, departures and other fluctuations in the population.
- Operate information dissemination boards and other channels of communicating information between agencies and the camp residents.
- Coordinate with other camp partners including Inter-news radio on dissemination of public announcements and messages.
Camp Planning and Maintenance of Camp Infrastructure
- Oversee the installation and/or maintenance of DRC operated structures such as reception centres, community centres, access bridges, and play grounds.
- Liaise with Shelter Sector in site planning and demarcation of residential blocks and institutional facilities such as schools and hospitals. Where another agency is responsible for general infrastructure development such as civil works, drainage and waste disposal facilities, roads and institutional facilities, the camp manager shall liaise with the counterparts in planning.
- Coordinate with UNHCR and the Local Government department on Environmental protection matters in and around the camp.
Administrative, Finance and Procurement Functions
- Supervise camp management team of contracted staff, refugee incentives and casuals, ensuring effective staff deployment, performance planning and appraisals for supervisees.
- Disburse and track expenditure of camp management budget component, flagging any over and under expenditures in a timely manner.
- Prepare project procurement plans and order for materials in a timely manager.
- Manage casual staff contracts and camp service contracts.
- Coordination with counterparts in sister agencies and UNHCR, Government agencies
Experience and technical competencies:**
- At least 4-5 years’ camp management experience of which at least 2-3 years should be at international level and in South Sudan or similar context;
- Proven technical knowledge of camp management, project cycle management, SPHERE standards and accountability principles;
- Experience in proposal and budget development and project implementation (including budget management);
- Understanding of and experience in engaging the cluster system in IDP camps or coordination mechanisms in refugee camps;
- Ability for rapid analysis of complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies;
- Excellent interpersonal skills, cross-cultural communication and ease in managing a multi-ethnic team;
- Good team leadership and conflict resolution skills, consensus team building, and adaptability;
- Patience and understanding to work with and develop capacity of national staff.
- Experience delivering programs to tight deadlines;
- Good computer and IT skills and strong communication and writing skills;
- Ability and willingness to work in very remote and isolated location with limited resources and possible security risks;
Consistently approaches work with energy and a positive, constructive attitude;
Prior experience in South Sudan an added advantage
Self-motivated and able to work with a minimum of guidance and supervision
Experience working in security-sensitive environments and enforcement of team security protocols is an asset.
A degree in political/social sciences, management, development studies, international development or equivalent degree qualifications
Languages: (Fluency in written and spoken English language
Emergency Response Manager, CCCM Technical Coordinator, CCCM team and other sector teams in Upper Nile State (protection, FSL, ESNFI)
DRC will offer the successful applicant 12 months contract, renewable dependent on both funding and performance. You must be available to start work as soon as possible and be willing and able to work in Upper Nile or Unity States.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at level A14 according to DRC terms and conditions for expatriate staff.